Our Guarantee

Satisfaction Commitment:

Non-Custom Items

OrderlyDrawer.com wants all our customers to be completely satisfied with our products. If you are dissatisfied in any way with the standard, non-custom products you have ordered from us, you may return it within 14 days of the initial shipment for a complete refund. The refund will include the original cost and original shipping charges. All items must be returned in “as new” condition in the original packaging. Please allow 14 days from receipt of the returned merchandise for processing of your refund.

Custom Items

We stand behind our work. Our job is to build your insert to your specifications. Should you find a defect in workmanship or materials, contact us within 30 days of receipt, and we will correct the problem at our expense. We reserve the right to repair or replace the item.

Your job is to carefully measure and design your insert, and we can't take responsibility for your mistakes. If you inadvertently provided incorrect measurements, please let us know. We may be able to help you work out a solution.

If you need to return an OrderlyDrawer.com product, please contact us at info@orderlydrawer.com to request a return authorization and shipping information.

Privacy Commitment:

We take the protection and proper use of your personal information seriously. We respect your privacy and take great care to safeguard information in our possession.

We do not share or sell customer information (including e-mail addresses) outside of our company unless it is necessary to provide you with our products or services (for example, shipping your products to you or notifying you of problems/updates with your order), or we are legally required to do so. If you wish not to receive periodic emails from us, simply click the unsubscribe link at the bottom of the message or reply to the message with “unsubscribe” in the subject field.

We collect the data the you send to us through forms, emails and when you place an order. This typically includes your full name, email address, phone number and address.

We retain your contact information and order details for as long as we see necessary. This information is important in case there is a damage to your unit in the future and you need a part on your unit replaced.

We use this information to contact you with updates and questions about your order, and we need your address to make sure your order shows up at your door.

Your data may be shared with the payment processor you choose to pay with, as well as our shopping cart software. Any information submitted through the website or emailed to us will be accessible by our web host. Emails sent to us will also be held by our email service provider.

Your name, address, phone number and other information may be shared with third parties as necessary for shipping purposes.

We use Google Analytics on our website, so Google may have your IP address.

If you subscribe to our mailing list, necessary information will be shared with MailChimp (our mailing list service).

Cookie Policy

This is the Cookie Policy for Orderly Drawer, accessible from Orderlydrawer.com

What Are Cookies

As is common practice with almost all professional websites, this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information we gather, how we use it and why we need to store these cookies. We will also share how you can prevent these cookies from being stored. However, this will disable elements of the site functionality.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Beware that disabling cookies will affect the functionality of this and many other websites that you visit. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

Third Party Cookies

This site uses Google Analytics which helps us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit.

For more information on Google Analytics cookies, see the official Google Analytics page.

More Information

If you are still looking for more information then you can contact us here: