Our Guarantee

Satisfaction Commitment:

Non-Custom Items

OrderlyDrawer.com wants all our customers to be completely satisfied with our products. If you are dissatisfied in any way with the standard, non-custom products you have ordered from us, you may return it within 14 days of the initial shipment for a complete refund. The refund will include the original cost and original shipping charges. All items must be returned in “as new” condition in the original packaging. Please allow 14 days from receipt of the returned merchandise for processing of your refund.

Custom Items

We stand behind our work. Our job is to build your insert to your specifications. Should you find a defect in workmanship or materials, contact us within 30 days of receipt, and we will correct the problem at our expense. We reserve the right to repair or replace the item.

Your job is to carefully measure and design your insert, and we can't take responsibility for your mistakes. If you inadvertently provided incorrect measurements, please let us know. We may be able to help you work out a solution.

If you need to return an OrderlyDrawer.com product, please contact us at info@orderlydrawer.com to request a return authorization and shipping information.

Privacy Commitment:

We take the protection and proper use of your personal information seriously. We respect your privacy and take great care to safeguard information in our possession.

We do not share or sell customer information (including e-mail addresses) outside of our company unless it is necessary to provide you with our products or services (for example, shipping your products to you or notifying you of problems/updates with your order), or we are legally required to do so. If you wish not to receive periodic emails from us, simply click the unsubscribe link at the bottom of the message or reply to the message with “unsubscribe” in the subject field.